Returns Information

2018 Christmas Returns Policy

Any orders placed with us from now until Christmas 2018 will have
30 days following Christmas Day to be returned to us for an exchange or refund.

You can return items to Cedarstone Ltd. for a refund or exchange provided:

  • The goods must be in a re-saleable condition to be accepted back by us. They must have all original tags and labels.
  • The goods must not have been worn other than to be tried for size and fit.
  • The goods must not be worn outside, we do not consider this "reasonable care" of the product if subsequently returned.
  • We will not accept back boots or goods that have become dirty, even if subsequently cleaned! We do not consider this "reasonable care" of the product.
  • If the goods arrived in a manufacturer's box then please return in the same box. Please do not stick any sellotape or labels to this box.
  • Full Terms and Conditions of Sale can be seen here: Terms and Conditions

UK Returns

  • Returns are FREE* using the CollectPlus service where available.

  • How to return your order for free:

    1) Attach a label
    • Fill in the returns form sent with your original order
    • Re-pack your order in the original packaging
    • Fix the returns label sent with your order to the outside of the package
    2) Find a Collect+ store
    • Find your nearest* Collect+ return store by visiting:
    • Or text COLLECT and your postcode to 84555
      (Texts charged at your standard network rate)
    3) Deliver & Relax
    • Take your return to your Collect+ store
    • Track your return online
    • Enjoy hassle free shopping
  • *Please Note: Some parts of Northern Scotland, the Scottish Isles, the Channel Islands and other more remote areas of the UK may not have a Collect+ store nearby. If you think you may fall into this category please check at the Collect+ website first.

  • If your address is not covered by a Collect+ service or you prefer to use a different service then the cost and responsibility falls to the customer.
  • Full Terms and Conditions can be seen here: Terms and Conditions

European Returns

  • Returning goods from EU countries are the responsibility and cost of the customer. We cannot offer free returns outside of the UK.
  • Fill in the returns form sent with your original order and arrange for the goods to be returned to us.
  • Full Terms and Conditions can be seen here: Terms and Conditions
Contact Us

Call us: 01299 851767

Email us:

Visit us:
Cedarstone Limited
Callimore Farm


Delivery is FREE for orders over £50.

Returning an unwanted item will not cost you a penny either... More Details >>

Why us

We are proud to offer excellent customer service. With our roots firmly in farming and country sports we wear and love the products we sell.

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